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Dear Hotels: Stop Charging for Bad Reviews

Dear Hotels: Stop Charging for Bad Reviews

Regardless of how much a hotel ‘fines’ guests for a bad review, it will never make up for the lost business. I’m sure you’ve heard at least one story of these hotels (or restaurants, or ay other establishment for that matter) threatening to ‘fine’ guests for negative reviews on social review sites, like Yelp! or TripAdvisor. In fact, some of these businesses go so far as to include this provision in the terms and conditions of a guest’s stay. (That’s…

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